World’s Strangest

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Companies Americans Love to Hate (the Most)

The good people over at The Atlantic recently reviewed the American Customer Satisfaction Index and compiled a list of the 19 Most Hated Companies in America. The list includes all the usual suspects that you’ve probably had actual or virtual run-ins with, for all the reasons you would put them atop a list you might [...]

Who Exactly Is J.D. Power?

It feels like every car commercial you see touts the vehicle’s sterling showing in a J.D. Power and Associates survey. The awards are bandied about as if their origins are common knowledge. But who exactly is J.D. Power, and who are his much-discussed associates? Let’s take a look at the man behind the car ads. [...]